The Vzusa

Free shipping on all orders to worldwide.

Orders will be processed and shipped out within 3 business days.

According to our experience here is an estimated delivery time for your reference:
Order shipped to:
US: Shipping by DHL/UPS/FedEx/StandardExpress, 5-7 days.
SG: Shipping by DHL/UPS/FedEx/StandardExpress, 5-7 days.
CA: Shipping by DHL/UPS/FedEx/StandardExpress, 5-7 days.
AU: Shipping by DHL/UPS/FedEx/StandardExpress, 7-10 days.
EU: Shipping by DHL/UPS/FedEx/StandardExpress, 7-10 days.
UK: Shipping by DHL/UPS/FedEx/StandardExpress, 7-10 days.

For more details, please check Shipping Policy

For beauty devices:

Beauty device purchased from theVzusa.shop:
●Within 7 days from the date of receipt, if the product has functional failure due to non-human factors, after being tested and certified by the after-sales service department designated by the Vzusa, you can apply for return, replacement or repair.
●Within 15 days from the date of receipt, if the product has functional failure due to non-human factors, after being tested and certified by the after-sales service department designated by the Vzusa, you can apply for replacement or repair.
●Quality Warranty within 1 year from the date of sale. During the warranty period, if the product has functional failure due to non-human factors, after being tested and certified by the after-sales service department designated by the Vzusa, you can apply for free charge repair.

For more details please check Warranty Policy.

7 Days Return

If you are not happy with your purchase and wish to return an item, please contact our support team within 7 days from receiving your order.

Our support team will review the return request and will send further instructions if the return is approved.

Only items purchased directly from https://www.theVzusa.shop will be accepted.

For more return details please check Return Policy.

1. The Vzusa device
2. The Vzusa Aqua Lotion
3. The Vzusa Moisturizer
4. Instruction Manual
5. AC Adapter (CN plug)
6. Base