The Vzusa

Shipping Free

Free shipping worldwide on all orders.

Shipping Time and Methods

• Processing Time: Orders are processed and shipped within 3 business days.
• Delivery Time:
  • Machines: Shipped via DHL/UPS/FedEx (Standard Express), delivery in 3–7 days.
  • Cosmetics: Shipped via Economic Shipping, delivery in 7–14 days.
  • Mixed Orders: If your order includes both machines and cosmetics, they will be shipped separately.

Order Tracking

A shipping confirmation email with a tracking number will be sent once your order is shipped.

Duties and Taxes

Duties, taxes, and customs fees are not included in our shipping costs and may be collected upon delivery. These charges are your responsibility.

For more details, please check Shipping Policy

For beauty devices:

Beauty device purchased from theVzusa.shop:
●Within 7 days from the date of receipt, if the product has functional failure due to non-human factors, after being tested and certified by the after-sales service department designated by the Vzusa, you can apply for return, replacement or repair.
●Within 15 days from the date of receipt, if the product has functional failure due to non-human factors, after being tested and certified by the after-sales service department designated by the Vzusa, you can apply for replacement or repair.
●Quality Warranty within 1 year from the date of sale. During the warranty period, if the product has functional failure due to non-human factors, after being tested and certified by the after-sales service department designated by the Vzusa, you can apply for free charge repair.

For more details please check Warranty Policy.

7 Days Return

If you are not happy with your purchase and wish to return an item, please contact our support team within 7 days from receiving your order.

Our support team will review the return request and will send further instructions if the return is approved.

Only items purchased directly from https://www.theVzusa.shop will be accepted.

For more return details please check Return Policy.

What's in the Machine Box?

• The Vzusa Machine
• Instruction Manual
• AC Adapter (Type A plug)
  
  

Cosmetics Content:

• AquaLotion 150ml
• Moisturizer 120m
• Firming Gel 500g
• Facial Cleanser 50g
• Facial Mask 5pcs/box
• Skincare Travel Kit
• Canvas Bag