The Vzusa Moisturizer
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Shipping Fees
- Free shipping worldwide on all orders.
Shipping From
- Your order will be shipped from Japan, China or the United States, depending on our inventory availability. If you would like to confirm the exact shipping location for your item, please contact us.
Shipping Time and Methods
- Processing Time: Orders are processed and shipped within 3 business days.
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Delivery Time:
- Machines: Shipped via DHL/UPS/FedEx (Standard Express), delivery in 3–7
- Cosmetics: Shipped via Economic Shipping, delivery in 7–14
- Mixed Orders: If your order includes both machines and cosmetics, they will be shipped separately.
Order Tracking
- A shipping confirmation email with a tracking number will be sent once your order is shipped.
Duties and Taxes
- Duties, taxes, and customs fees are not included in our shipping costs and may be collected upon delivery. These charges are your responsibility.
- In most cases, these fees will not exceed USD $50. If you are charged more than USD $50 for duties, taxes, or customs, please contact us with your payment receipt, and we will refund the difference to you promptly.
Where We've Shipped
These are the regions and countries we have successfully delivered to historically:
- Europe: Germany, France, UK, Sweden, Switzerland, Slovenia, Austria, Norway, Spain, Bulgaria, Estonia, Italy, Portugal, Cyprus, Latvia, Netherlands, Poland, Czechia.
- Asia: Indonesia, Singapore, Malaysia, Vietnam, Thailand, Mainland China, Hong Kong, Taiwan, Kazakhstan.
- Middle East: UAE, Israel, Qatar.
- Oceania: Australia, New Zealand, Saipan.
- North America: United States, Canada, Mexico.
For Cosmetic Products:
Please check the package after receiving, if the goods are damaged or leaked, please contact us for replacement.
Unopened items are subject to the Return Policy.
Return or replacement will be not accepted when items are opened.
This warranty policy only for items purchased directly from https://www.theVzusa.shop.
For more details please check Warranty Policy.
7 Days Return
If you are not happy with your purchase and wish to return an item, please contact our support team within 7 days from receiving your order.
Our support team will review the return request and will send further instructions if the return is approved.
Only items purchased directly from https://www.theVzusa.shop will be accepted.
For more return details please check Return Policy.
Water, butylene glycol, rosa damascena flower water, pentylene glycol, glycerin, 1,2-hexanediol, placental protein (horse), phenoxyethanol, fullerenes, pvp, hydrogenated lecithin, phytosterols, tremella fuciformis polysaccharide, aphanothece sacrum polysaccharide, cladosiphon novae-caledoniae extract, dipeptide diaminobutyroyl benzylamide diacetate, soluble proteoglycan, sodium acetylated hyaluronate, malus domestica fruit cell culture extract, lecithin, xanthan gum, sodium hyaluronate, soluble collagen, hydrolyzed swiftlet nest extract, trisodium ascorbyl palmitate phosphate, rosa centifolia flower extract, prunus yedoensis leaf extract, hydrolyzed conchiolin protein, alpha-arbutin, 3-o-ethyl ascorbic acid, superoxide dismutase, glycyrrhiza glabra (licorice) root extract, zizyphus jujuba fruit extract, scutellaria baicalensis root extract, citrus junos fruit extract.