Dr.Arrivo Zeus III

Shipping Fees

• Free shipping worldwide on all orders.

Shipping From

• Your order will be shipped from Japan, China or the United States, depending on our inventory availability. If you would like to confirm the exact shipping location for your item, please contact us.

Shipping Time and Methods

• Processing Time: Orders are processed and shipped within 3 business days.
• Delivery Time:
  • Machines: Shipped via DHL/UPS/FedEx (Standard Express), delivery in 3–7
  • Cosmetics: Shipped via Economic Shipping, delivery in 7–14
  • Mixed Orders: If your order includes both machines and cosmetics, they will be shipped separately.

Order Tracking

• A shipping confirmation email with a tracking number will be sent once your order is shipped.

Duties and Taxes

• Duties, taxes, and customs fees are not included in our shipping costs and may be collected upon delivery. These charges are your responsibility.
• In most cases, these fees will not exceed USD $50. If you are charged more than USD $50 for duties, taxes, or customs, please contact us with your payment receipt, and we will refund the difference to you promptly.

Where We've Shipped

These are the regions and countries we have successfully delivered to historically:

• Europe: Germany, France, UK, Sweden, Switzerland, Slovenia, Austria, Norway, Spain, Bulgaria, Estonia, Italy, Portugal, Cyprus, Latvia, Netherlands, Poland.
• Asia: Indonesia, Singapore, Malaysia, Vietnam, Thailand, Mainland China, Hong Kong, Taiwan, Kazakhstan.
• Middle East: UAE, Israel, Qatar.
• Oceania: Australia, New Zealand, Saipan.
• North America: United States, Canada, Mexico.

For beauty devices:

Beauty device purchased from theVzusa.shop:
●Within 7 days from the date of receipt, if the product has functional failure due to non-human factors, after being tested and certified by the after-sales service department designated by the Vzusa, you can apply for return, replacement or repair.
●Within 15 days from the date of receipt, if the product has functional failure due to non-human factors, after being tested and certified by the after-sales service department designated by the Vzusa, you can apply for replacement or repair.
●Quality Warranty within 1 year from the date of sale. During the warranty period, if the product has functional failure due to non-human factors, after being tested and certified by the after-sales service department designated by the Vzusa, you can apply for free charge repair.

For more details please check Warranty Policy.

7 Days Return

If you are not happy with your purchase and wish to return an item, please contact our support team within 7 days from receiving your order.

Our support team will review the return request and will send further instructions if the return is approved.

Only items purchased directly from https://www.theVzusa.shop will be accepted.

For more return details please check Return Policy.

What's in the Machine Box?

• Dr.Arrivo Zeus III Machine
• Manual in Japanese (English available upon request)
• AC Adapter (Type A plug, input 100-240V)